Privacy policy
How Poniocouture Equi and My Lady Couture Equi collect, use and protect your information.
Who we are
This policy covers the websites and services of Poniocouture Equi and My Lady Couture Equi (“we”, “us”). You can contact us at lianne@poniocoutureequi.co.uk.
Information we collect
When you send an enquiry, place an order or sign up to our newsletter we collect the details you give us, such as your name, email address, phone number, delivery address and message. We do not see or store your payment card details; payments are processed securely by PayPal.
How we use your information
We use your information to reply to enquiries, confirm and deliver orders, send the newsletter you signed up for, keep our records and meet legal obligations. We only send marketing emails if you have asked to receive them, and you can unsubscribe at any time.
Disclosure of your information
We do not sell your information. We share it only with service providers who help us run the business, such as payment providers, couriers and email services, and when the law requires it.
Security of your information
We take reasonable steps to keep your information safe and only keep it for as long as we need it for the purposes above.
Your rights
You have the right to access, correct or delete the personal information we hold about you, to object to or restrict how we use it, and to withdraw consent to marketing at any time. Contact us to exercise these rights. You can also complain to the Information Commissioner’s Office (ico.org.uk).
Changes to this policy
We may update this policy from time to time. The latest version will always be on this page, and the date it took effect is shown in our terms and conditions.
Contact us
Questions about this policy? Email lianne@poniocoutureequi.co.uk or message us on Instagram.